{"id":1233,"date":"2017-11-26T08:27:19","date_gmt":"2017-11-26T08:27:19","guid":{"rendered":"https:\/\/www.defineweb.co.nz\/?page_id=1233"},"modified":"2020-06-14T21:35:05","modified_gmt":"2020-06-14T21:35:05","slug":"hosting-domains","status":"publish","type":"page","link":"https:\/\/www.defineweb.co.nz\/hosting-domains\/","title":{"rendered":"Website Hosting"},"content":{"rendered":"\n<p>Are you looking for a reliable local web host? Then lets talk.<\/p>\n\n\n\n<p><strong>Define Web \u2013 Understanding Hosting <\/strong><\/p>\n\n\n\n<p>One of the\nbest ways to understand website hosting and ongoing maintenance is to relate\nthem to cars.<\/p>\n\n\n\n<p>As an\noverview, trying thinking about it like this &#8211; Your car is your website, your\nparking lot is the web host (the space on the web) and the sign on your carpark\nthat ensures now one else takes it is your domain name. They are 3 separate\nentities that combine to make your site work.<\/p>\n\n\n\n<p>Like your\ncar, you will need to service, upgrade and maintain your website. As for the\ndomain and the hosting \u2013 well you simply pay an annual fee for them and they\nremain intact and maintained. <\/p>\n\n\n\n<p>The\nwebsite, like your car requires a bit more ongoing support, and that\u2019s where we\ncome in. Our care plans handle that for you. Ensuring the software remains up\nto date and everything is as it should be. Like your car \u2013 your site can\nsometimes break down but the more hands on we are the less this happens and the\nquicker the fix.<\/p>\n\n\n\n<p>Expecting\nyour website to be live and accessible 100% of the time is a little bit\nunrealistic as there are just so many variables that can affect it. We aim for\n99% of the time and if your site happens to go array \u2013 then just get in touch\nASAP \u2013 it\u2019s likely we will already be working on the fix.<\/p>\n\n\n\n<p>Our webhosting\ncare plans will allow you to relax and trust that your site is being looked\nafter. <\/p>\n\n\n\n<p>See our pricing structure below and our FAQS just below that.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"has-text-align-center wp-block-heading\">Got Questions? See our FAQs below<\/h4>\n\n\n<div class=\"gs-faq\" role=\"tablist\"><button class=\"gs-faq__question\" type=\"button\">Where will the site be hosted?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Where will the site be hosted?<\/h2><p><!-- wp:paragraph --><\/p>\n<p> We use Sydney based servers, we chose these servers based on their location, reliability, track record (having worked with them for 8 years) and speed.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">Why is the location of your servers relevant?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Why is the location of your servers relevant?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>We get it \u2013 you google hosting and there are many options to choose from. It\u2019s very easy to sign up to a large hosting company \u2013 without really understanding much about the process. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>It can be a confusing world. The location of the servers are important because they have an effect on the speed of your site \u2013 many of the large companies have their closest servers in Singapore or Asia or even further afield meaning that the loading time is increased. Loading time is important and it\u2019s important to have your servers closer to the bulk of your audience here in NZ. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">Do you do emails also?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Do you do emails also?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>We offer set up for G suite email service. This service allows you to use the reliable gmail service but with your own domain name. It allows you to access your emails from anywhere ( <a href=\"http:\/\/www.gmail.com\">www.gmail.com<\/a> ) or they have a great mobile app. We prefer this option due to its reliability and ease of use. If you would like to integrate your Gmail into one of your computers built in email programs (like Apple Mail or Outlook) this is a specialist job requiring an It specialist, not something we support currently. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">Can\u2019t I just update the site myself?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Can\u2019t I just update the site myself?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>In theory, yes \u2013 but the updates of both the plugins, themes and core WordPress can sometimes be problematic. If we are in the site an uncover and issue we are able to rectify the issue as quick as possible to ensure uptime of your site.  <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">Does all of this monitoring mean my site won\u2019t be hacked?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Does all of this monitoring mean my site won\u2019t be hacked?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>Unfortunately, it doesn\u2019t give you a guarantee against hacking, but it does make it less likely. All of these steps work together to reduce the risk but there will also be issues that are out of our control in this constantly changing industry. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">What happens if my site is hacked?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">What happens if my site is hacked?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>Contact us and we will let you know your options, typically we can restore your site to a clean back up, but there are times when the hack is deeper and a site clean may be required. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">Are there any other benefits to keeping my site up to date?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Are there any other benefits to keeping my site up to date?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>Of course, Google tends to favour sites that are up to date and adding content, so this can help in your search engine ranking. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">How will I know if the work required is more than the monthly allotment?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">How will I know if the work required is more than the monthly allotment?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>If you are on our tier one plan then 10 mins is the allotted time. If we think it will run over \u2013 we will drop you an email and give you an estimate. As always, we are very fair with our time management.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">Can I save up my hours like rollover data?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Can I save up my hours like rollover data?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>Yes but only up to 3 months worth. We are a pretty fair and kind bunch, so we will let you know should your requested edits take longer than expected. <\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><button class=\"gs-faq__question\" type=\"button\">Can I Cancel at any time?<\/button><div class=\"gs-faq__answer no-animation\"><h2 class=\"gs-faq__answer__heading\">Can I Cancel at any time?<\/h2><p><!-- wp:paragraph --><\/p>\n<p>Yes, it is<br \/>\npossible to move your site from one web host to another. Keep in mind its not<br \/>\nas simple as drag and drop and some companies may charge for it. If you jump<br \/>\naround it could also affect your google ranking, so it\u2019s a good idea to stay<br \/>\nsettledonce you are happy. If you are unhappy with our service \u2013 simply drop us<br \/>\nan email and we can see what we can do to help.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"has-text-align-center wp-block-heading\"><\/h4>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"has-text-align-center wp-block-heading\">Still got questions? Please<a href=\"https:\/\/www.defineweb.co.nz\/contact-us\/\"> reach out<\/a> and we will be in touch!<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Are you looking for a reliable local web host? Then lets talk. Define Web \u2013 Understanding Hosting One of the best ways to understand website hosting and ongoing maintenance is to relate them to cars. As an overview, trying thinking about it like this &#8211; Your car is your website, your parking lot is the&hellip; <a href=\"https:\/\/www.defineweb.co.nz\/gs_faq\/can-i-cancel-at-any-time\/\" class=\"more-link\">Read more <span class=\"screen-reader-text\">about Can I Cancel at any time?<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"full-width-content","footnotes":""},"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/pages\/1233"}],"collection":[{"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/comments?post=1233"}],"version-history":[{"count":15,"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/pages\/1233\/revisions"}],"predecessor-version":[{"id":1459,"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/pages\/1233\/revisions\/1459"}],"wp:attachment":[{"href":"https:\/\/www.defineweb.co.nz\/wp-json\/wp\/v2\/media?parent=1233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}